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FAQs & Policies
Frequently asked questions
Therapy is different for every person, but there are some common elements. Many individuals seek out therapy (or are brought to therapy by their parents or spouse) because something in life "feels off". It may be obvious- depression, anxiety, anger, conflict poor relationships etc. It can also be less obvious- poor grades, a sudden expansion of anger or defiance, feeling lost in life, being unable to stop or cut-back on certain behaviors or activites (social media, screens, games etc). What ever the reason- therapy is effective and an investment in your longterm well-being and that of those you love.
You can expect compassion curiosity, wonder, humor, playfulness.
I ask that you give me at least 24 hours notice if you need to cancel or reschedule an appointment. A "no-show" or "late-cancelation fee totaling the full-session rate is usually charged if this notice is not given. Some circumstances are understandable and the fee may be waved. These fees are not designed to be punitive but to keep us accountable to each other. An appointment time is set aside especially for you and is treated with care and effort. Additionally, as much as therapists dislike talking about money- if someone doesn't show up, we don't get paid. (Hey! I have a family to take care too!).
Yes. While my preference is to be in the room with my clients to create a connection, I also understand that distance, transportation snags and life circumstances may require the need to meet online. In fact I have clients all over Virginia. Online Therapy Sessions are conducted via a HIPAA compliant platform.
My office is located at 2702 Brambleton Ave., SW in the Grandin Court Area of Roanoke and is nestled in a lovely renovated house, home to a Osteopathic Physician, a counselor, and other professionals helping others heal in creative and imaginative ways. You may run into a therapy dog as well!
Please see the investment and fees tab to learn more about therapy and finances.
It may seem that way, depending on insurance benefits, co-pays and deductibles. But, so are car payments, going to the orthodontist, lawn care, cell phones, karate classes and dance lessons- not to mention that much needed vacation to recharge your batteries! Therapy isnt just a friendly chat or an oil change :) Therapy is an investment in yourself, your kids, and your relationships. I work very hard with and for my clients! My expectation is that you will work hard as well- to the best of your ability. The result tends to be an sense of investment, serious work, fewer sessions and lasting change.
Session times vary between 45-55 minutes, depending on the client, age, and treatment need. Extended sessions are available (2-3 hour intensives) and are generally not covered by insurance plans. Please reach out for more details.
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